Download DynTube Invoices

Invoice downloads are available from the Billing transaction history when the payment provider supplies a document for that transaction. DynTube supports provider-aware billing, so the exact document and retrieval flow can differ between subscriptions.

Download an available invoice

Dashboard → Billing → Invoices and transactions

1. Open the DynTube account that owns the subscription.
2. Go to Billing and locate the relevant transaction by date, amount, and currency.
3. Choose the invoice download action on that record.
4. Complete the payment provider's secure step if the flow opens a provider page.
5. Open the downloaded document and verify the account, transaction, and amount before filing it.

What if there is no download action?

Confirm that the transaction is complete, that you have billing permission, and that you selected the correct account. Then check the payment confirmation or provider transaction history for a receipt. Some transaction types may provide a receipt or statement instead of the same invoice format.

Request help with an invoice

Send support the DynTube account identifier, transaction date, amount, currency, payment provider, and transaction or invoice reference. State whether the document is missing, fails to open, or contains details you believe are wrong. Hide unrelated financial information in screenshots.

Keep billing records safe

• Store invoices in your organization's approved accounting system.
• Limit Billing access to people who need it.
• Never send passwords, full card numbers, security codes, or API credentials.
• Use a transaction reference rather than forwarding an entire provider account history.