Check Your DynTube Payment History

The Billing page brings supported transaction records together so an authorized account member can review payments and request available invoice documents. Use the payment provider's transaction history as a second source when you need to reconcile a provider reference or a record not shown in DynTube.

Open transaction history

Dashboard → Billing → Invoices and transactions

1. Sign in to the account that owns the subscription.
2. Open Billing and find the invoices or transaction-history section.
3. Match the date, amount, currency, provider, and status to your records.
4. Load older entries when the history offers more results.
5. Open or download the available invoice for the transaction you need.

How do I reconcile a statement?

Start with amount, currency, and approximate date, then compare the provider or invoice reference. Processing dates and statement descriptors can differ from the product label. Also confirm which DynTube account and billing email completed the purchase when your organization owns several workspaces.

Why might a payment be missing or pending?

• You may be viewing another DynTube account or payment-provider login.
• A new transaction may still be pending or synchronizing.
• The payment may belong to a provider record that should be checked directly.
• Your team role may not include billing access.
• A failed or retried renewal may appear with a different final status.

Ask support to investigate

Send the DynTube account identifier, billing email, transaction date, amount, currency, provider, and provider reference. Explain what you expected to see. You may include the last four card digits where relevant, but never send a full card number, security code, password, or API key.